This Need for Speed has some serious problems that need to be addressed: mainly, the over-use of loot boxes (and microtransactions) and a broken progression system that relies too much on randomness and grinding. The story is cringe-worthy, full of bi-dimensional characters and annoying catch-phrases. All that being said, the arcade driving model is accessible and fun as always but sometime it feels like driving on ice. The open world is pretty big and full of activities that can keep the player engaged for a long while. Oh, and you're going to spend plenty of time in the garage pimping your ride. Overall, Need for Speed Payback is just a hot mess. Just find something else to play.