The gameplay sucks, the new characters are not very good, but I can't deny that this game has touched my heart in ways that other games never could. From start to finish, Snake has been substantiated further and further, building on the idea of The Boss's legacy, a theme that has been prevalent in the entire series.
While the new characters introduced into this game are lackluster and don't get enough characterization or presentation to make them interesting, every recurring character has their story expanded upon in such a meaningful way that I barely care about the things the game doesn't do well.
It's hard to put into words how I truly feel about this game, but I can comfortable say it's a strong, but complicated love.