Zachtronics' titles have always dealt with ethical and moral issues related to technology, at least in an oblique way: SHENZHEN I/O did so through the weapons project and with the city-state of Avalon, while EXAPUNKS dealt with it more frontally. Eliza has this same optic, but all the more direct, as the game focuses on this aspect, being a visual novel. It is difficult for me to describe the mechanics of this title objectively, as I felt so connected with Evelyn, the protagonist. Her calm and soothing demeanour, her exceptional intelligence, both technically and in the intensity of her empathy; everything about her reflects what I would like to be. Evelyn acts as a proxy for Eliza, a kind of weak artificial intelligence she developed before her breakdown, whose purpose is to analyse patients' speech and give them therapeutic advice. From there, several themes about the ethics of AI, crunch, capitalism and more general questions about the meaning of life unfold. The game is wise enough to present complex and believable viewpoints for the various characters, so as to let Evelyn and the player, vicariously, make up their own minds about these issues. The culmination is a final choice that is never a dilemma, but represents what feels right for Evelyn and ourselves. An exceptional mention must be made of the voice acting, which is properly excellent, with the natural awkwardness of the conversations – especially in the emotionally charged passages. In the end, Eliza exhibits the calm that Evelyn does, in a changing world where it is difficult to find one's way. It's a title that hits the mark in today's world, putting people back at the heart of the issues.