Great premise, but really disappointing. Looking at the victim dossiers and other case files is very unsatisfying. You don't even see the documents, you just press a button to investigate the file and clues are added to the board. This action takes time on the in game clock, so even though this is never explained most nights I ran out of time doing that and didn't get to look at the clue board. I only looked at a fraction of the basic files of the case by the time I was expected to accuse a suspect. Random passengers pad out the story but many are either uninteresting or bizarre high concepts that clash with the tone and look of the game, like santa or a hologram from the future. Glitches are common and it remains a mystery to me how many of the game's mechanics are supposed to work.

If you're looking for an excellent game from 2019 that places you in the seat of a cab driver solving a mystery, play Neo Cab instead.